Scott Dellett, a Neptune City resident, is our residential pest control supervisor, and the point man for all of our pest control technicians. He is responsible for ensuring that our technicians follow Cowleys protocols and high quality control standards and that they are ready for the day. He conducts periodic employee quality inspections, and, on those rare occasions when there is a customer complaint, follows up and resolves the matter. He continues to work out in the field daily, handling a variety of residential calls as well as a number of our important commercial accounts. Scott is also one of our most experienced bed bug specialists.
Scott has been with Cowleys since 2005, starting here as a pest control technician, and working his way up to one of our key senior management positions through his consistent exemplary performance and excellent customer service skills. Prior to joining Cowleys, he was a pest control technician for another pest control service. He also held a variety of positions in the food service industry where he gained first-hand experience in the importance of maintaining proper hygiene and sanitation protocols in commercial kitchens. Scott is a life-long resident of the Jersey Shore area, and a graduate of the prestigious Marine Academy of Science and Technology at Sandy Hook.
One’s first impression of Scott is that he is as clean and trustworthy as a Boy Scout. And it would come as no surprise to anyone to learn that he was one! And Scott was not only a Boy Scout. He earned the rank of Eagle Scout, the highest rank attainable in the entire Boy Scout program. To be eligible an Eagle Scout, one must earn at least 21 merit badges and, thereafter, submit to a lengthy review process. Only 4% of Boy Scouts are granted this rarefied rank. Among this select group of motivated, civic-minded individuals include such notable men as Steven Spielberg, astronaut Neil Armstrong, and our 38th President, Gerald R. Ford.
Scott has been certified as an associate certified entomologist after completing the rigorous educational requirements set forth by the Entomological Society of America. He is also a licensed NJDEP commercial pest control applicator. In addition to Core certification, he holds three key Category certifications, 7A certification for general and household pest control, 7B certification for termites and other wood-destroying insects, and 8B for mosquito control.
Scott also is a member of Neptune city C.E.R.T. community emergency response team and is certified in CPR. During his spare time, Scott enjoys golfing and family time, especially sharing his love of camping and the wonders of nature with his kids.
For this week's Pest Control Tip, Chris discusses #1 attic invading critter — squirrels! Watch Video »
After we successfully retrieved all wild squirrels in this homeowner's attic and then relocated them to a new, humane location, we returned to repair the damage.
Originally, the squirrels were gnawing on the fascia board, chewed a tiny hole, and entered the attic. We completely deodorized and sanitized the attic area and then turned our attention to the fascia board. We sealed the access point with metal flashing and secured it in place with a premium sealant made up of terpolymer technology. Next, we painted the metal flashing to blend in with the color of the home so that the repair work won't be an eyesore.
We went out on a service call for a homeowner in Colts Neck, NJ who was hearing birds chirping in his attic. As we arrived and began our inspection along the roof we discovered a severe "roofline gap" or a "builders gap.” This term refers to when the roof decking is left slightly shorter than the rafter ends creating a gap between the roof and the gutter. Although covered by a layer of shingles this gap extends the full roofline of your home and is an ideal place for wildlife and birds to enter.
The gap was located under the last tab of shingles where the plywood meets the fascia board (the board behind the gutter). As we examined the gap, we found several birds nest inside. Birds nesting in your attic isn’t just annoying but is hazardous to your health. The nesting material they use can harbor many different types of parasites, including bird mites. Bird mites are microscopic parasites that feed on the blood of birds. They have flat, oval bodies, and are nearly white when unfed, but become bright red when recently fed. Once birds have abandoned their nests, bird mites migrate indoors from an abandoned nest, entering through the attic via openings in the ceiling or interior wall surfaces, and feed on the blood of humans.
For treatment, we sanitized the nesting areas with a product that specifically targets bird mites and then carefully removed all the nests. Next, we installed a product called "leaf proof" all along the roofline gap. A leaf proof is made of an aluminum metal that slips under the bottom of the last shingle in between shingle and plywood and attaches to gutter with a small screw. This product still allows the water to run into the gutter but blocks and protects from birds and other animals from accessing the attic area. Now the homeowner's attic and gutter are properly protected from invasive wildlife and birds.
Some wily squirrels were able to successfully deceive a previously hired nuisance wildlife serve at this Keansburg, NJ home and escape capture. Apparently, the technician focused on looking up and over the roof of this home for potential access points to try and keep the squirrels out. To be sure, squirrels are arboreal rodents and they often initially access the home by first making their way to the roof, usually by either by traversing wires coming into the home or using overhanging branches as a roadway. However, squirrels don’t always access the home through the roof, fascia, or soffits. Good wildlife technicians have 360 degree thinking and look at the entire picture, always taking into account every possibility.
I first asked the homeowner where she was hearing most of the wildlife activity. This often gives me a good starting point of where to start the inspection for entry points. She told me that most of the noise was coming from inside the wall voids of the first floor — nowhere near the roof or attic. Based on this, I decide to first inspect below rather than above. Sure enough, these squirrels were gaining access to the home behind the plaster walls of the living room from below the front porch.
The best course of action was excluding them by setting up a one-way device over the opening that allowed them to leave the home, but prevent their return. For the rodents, it’s a one-way trip! After sealing this area and monitoring it for activity for two days, we sealed the opening for good. We followed up with the homeowner who told us that she’s heard absolutely nothing in the walls after our exclusion. These squirrels were permanently evicted. Needless to say, after a few too many weeks of frustration, she was quite relieved that her squirrel problem was finally resolved.
A new residential client in Highland, NJ contacted Cowleys after hearing birds chirping in his attic. We went out, inspected the attic and found starlings, their nesting debris, and droppings all over the insulation.
Starlings are an invasive species and have a negative impact on the US economy and ecosystem. They are stocky black birds with short tails, triangular wings, and long, pointed bills. They nest in holes and cavities and often exploit openings in buildings to build a nest inside the home. So how did they invade this home? Well, after a thorough inspection of the exterior we discovered that the home had a builders gap.
A builders gap is a gap between the fascia board (where the gutter is hung) and roof decking. This gap is caused when roof decking is stopped too short and is not flushed with the fascia. The gap is meant to help with airflow throughout the attic but also is a perfect place for nuisance birds and wildlife to enter your home. Because the roof shingles only cover the gap, birds and nuisance wildlife can wiggle under the shingles and slip right in — which is exactly what the starlings did!
First, we carefully removed all the nesting debris and the contaminated insulation and disinfected the entire attic. Next, we installed over 150 feet of Pest Blok Metal Roof Edge Cap to close the builders' gap. This material is constructed out sturdy sheet metal with a silicone protected polyester coating that will protect the area against a variety of nuisance birds and wildlife.