Worked with your sales rep and tech at another company
previous experience with your sales rep and employees. The service call before this one was for small bugs. The young man who was here was excellent. He was polite, explained thoroughly what the problem was (fruit flies) and how to get rid of them. I meant to let you know how pleased we were with him. Also, Dave does an excellent job when he is here for regular visits.
I didn't know who to call for the problem we were having (squirrels in our attic). I saw one of your trucks in our area, checked out the company's website and decided to call you.
Made an immediate appointment which I really needed.
word of mouth