Tamara Mooney

Cowleys Pest Services

Title: Director of Human Resources/Appointment Center Manager

Hometown: Wall

Tamara Mooney from Cowleys Pest Services

Tamara Mooney, a Wall Township resident, started as one of our appointment center representatives and rapidly worked her way up to our Human Resources Manager and shortly after, gained another title with Cowleys as the Appointment Center Manager.  She is a self-starter who brings the highest personal standards. Tamara has a strong drive to exceed, excel, and improve, and is working hard to learn everything she can about the pest control business and take on more responsibilities, which we are more than happy to provide her! 

Starting in November 2018, she brought to Cowleys an unusually diversified background in business and non-profits where she worked with an extremely diverse clientele from different backgrounds in a wide range of often difficult situations. Tamara exudes professionalism and confidence with both her co-workers and our clients. In a short period of time, it has become an important contributor to the Cowleys team.

Tamara is exceptionally conscientious and has a positive, upbeat attitude that’s downright contagious. She stays on task to ensure that we timely resolve any customer issue by assigning the right technicians with the right tools to the business or residence and getting them there as soon as possible. 

As Appointment Center Manager, Tamara oversees the office staff, ensuring that our day-to-day office operations run smoothly. Excellent customer communication is essential for us to continue to maintain high levels of customer satisfaction, our key benchmark of success. To that end, Tamara helps us optimize the effectiveness of our customer service representatives. She ensures that our incoming customer calls are handled professionally and appropriately, and that our out-going calls are handled expeditiously with follow-up calls made as needed.  

Tamara is a natural with customer communications and the poise and professionalism that she developed as community outreach director of a Monmouth County non-profit shows through every day. As a director, she helped the local community by supporting parents and caregivers of children faced with mental and behavioral issues and other challenges. She is experienced in team building, office management, accounting, payroll, regulatory compliance, and workflow efficiency. 

Tamara has a great sense of humor, is exceptionally outgoing, and gets along with everyone she meets. She is extremely devoted to her family and strives to spend every waking moment outside of work with her family and kids. Above all else, Tamara takes her responsibilities as a mom most seriously and is focused on responsible parenting and raising her kids right. As we all know, parenting is, by far, the most challenging job for any of us. 

from customers I've helped!

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Stacey F. of Allentown, NJ

“All staff either at office or the techs that come to my home have never been nothing but friendly, accommodating and thorough.”

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Kristy I. of Cream Ridge, NJ

“I just love the staff they are the best!!”

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Rose S. of Whiting, NJ
Barbara A. of Frankllin Township, NJ

“Always willing to listen, hear our concerns and questions and provide feedback, advice, and suggestions!Honestly the best company I"ve been with!Professional...”

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Kelly K. of Beachwood, NJ
Christina K. of Monroe Township, NJ

“I am very pleased with the customer service...”

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Joanne P. of Toms River, NJ

“I highly recommend Cowleys. I saw a cricket spider (Camel Cricket) a few days before Thanksgiving, then another, then two, then three on Wednesday (the day...”

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Frank C. of Toms River, NJ

“Jim, your technician is outstanding.”

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Frank C. of Toms River, NJ

“I'm is so pleased with the customer service! I first spoke to Denise and...”

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Ped L. of Manalapan, NJ

Videos from projects I was involved with:

Floor Drain is Loaded with Drain Flies in...

This is where the drain flies were coming from.

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Close Up Look at a Bed Bug in...

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Headboard & Bed Frame Full of Bed...

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Company Awards

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Cowleys Receives the Golden Osprey Award for Business Excellence
Cowleys Voted Best Places to Work in n NJ for a Second Year in a Row
Cowleys Wins Asbury Park Press's 2021 Best of the Best Community Choice Awards for Monmouth County!

Technical Papers I'd like to share with you:

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