Meet the Team

Jessica Maldonado

Cowleys Pest Services

Title: Appointment Center Representative

Hometown: Manville, NJ

Jessica Maldonado from Cowleys Pest Services

Jessica Maldonado, a longtime resident of Manville, NJ, joined Cowleys in November of 2020 as one of our Appointment Center Representatives! Aside from over 15 years of experience in a wide range of customer service positions, such as office manager and payroll collections, it was Jessica's impressive problem-solving skills and her positive attitude that really got our attention and we are thrilled to add her to the Cowleys family!

Jessica will be the first contact that a prospective customer has with Cowleys. She happily takes on a wide variety of responsibilities throughout the day, such as scheduling service appointments, explaining Cowleys various services to prospective customers, sales, and answering service inquiries. 

Jessica, along with her family and friends, is a travel enthusiast and has traveled across the entirety of the US....twice! Aside from traveling, she loves to relax on the weeknights with her children while binge-watching their favorite shows and singing karaoke! 

Testimonials
from customers I've helped!
  • "Peter was..." Read Full Testimonial

    Nancy K. of Sayreville, NJ

    Customer Testimonial

              very professional, explained everything and what he found set up his follow-up visit. When I called for the appt. The clerical I spoke with was very helpful. Thank you!!
    Nancy K.
    Sayreville, NJ
  • "Your customer service phone operators are OUTSTANDING. They give the words "customer service" its true..." Read Full Testimonial

    Donnamarie C. of Rumson, NJ

    Customer Testimonial

              Your customer service phone operators are OUTSTANDING. They give the words "customer service" its true meaning!
    Donnamarie C.
    Rumson, NJ

Videos from projects I was involved with:

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Crumbs Attracting Ants in Freehold, NJ

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Case Studies I've worked on:

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Before and after photos from jobs I've worked on:
  • Squirrels Running Around the Attic in Princeton Junction, NJ
    Before
    Squirrels Running Around the Attic in Princeton Junction, NJ
    After

    Squirrels Running Around the Attic in Princeton Junction, NJ

    This homeowner in Princeton Junction, NJ had suspected that she had squirrels in her attic, so she called Little Rascals to come out and inspect. When we arrived and inspected the roof, we found a chewed-out area by the soffit as well as squirrel hair stuck in it. If that wasn't enough, when we inspected the attic, we actually found the squirrel running around!

    Since the chewed-out area was how the squirrel got in, we temporarily closed off the area with hardware cloth, installed a one-way device directly over the access point, and set up several baited devices nearby. The one-way allows the squirrel to safely leave the attic but prevents it from getting back in.

    A short while later, we safely retrieved the squirrel! We then relocated it to a new, humane environment, disinfected the attic, and sealed up the soffit area with sturdy metal flashing. 

Company news I'd like to share with you:

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