Responded quickly & very professional.
Pleasant phone conversation
Arrived on time & thoroughly evaluated problem. Let me ask all my questions. Nice guy.
Peter was on time & explained procedures. Friendly demeanor. Offered to come back if there was a problem.
Made sure area was cleaned up.
Reputation in town and prior service satisfaction. Good use of advertising.
Suggest you modify email's to clients, most of mine went to spam, and I have done business with...