William is a recent arrival to New Jersey who has slowly migrated his way up the east coast from Florida to Virginia, and he now calls the Garden State his home where he resides in Lincroft. Starting with us in 2019, William is one of our most experienced commercial pest control technicians, and has already been assigned to a number of our key commercial accounts, including large residential developments and homeowner associations.
William Is highly experienced in all aspects of pest control, and comes to us with an impressive litany of certifications as well as outstanding performance awards from prior employers. He is Quality Pro and Green Pro Certified. These standards, involve best practices in pest management, including Integrated Pest Management (IPM) strategies.
Although William has an extensive technical background in pest control, even more important to us, is that he shares the same exacting standards of Cowleys customer service. For William, quality pest control is more than resolving a customer’s current pest issues. There is also an important educational component to help our customers understand how they can reduce the risk of future infestations. He believes that quality customer service means doing the job right the first time, and that customers remember quality service – not how quickly you are in and out of the job. We couldn’t agree more.
Prior to joining Cowleys, William worked for two different national pest control companies where he received extensive training and certifications and serviced a wide variety of residential and commercial clients. William has specialty certifications for both termite and bed bug treatments. He is a certified installer of the Sentricon® termite baiting system. Also, William is one of those rare technicians who welcomes the challenge of bed bug infestations. Effective bed bug treatment is a team effort with the customer, and William does a great job working with customers with the necessary preparatory work to ensure that the treatment is most effective.
William has a strong background in customer service with a wide variety of sales and administrative assignments. William has over three decades of work experience. Before moving into pest control, William had a much different career. He operated some of the largest commercial and governmental mainframe computers in complex multi-processing environments! As a computer operations specialist, William worked for the U.S. Mint and the Bureau of Alcohol, Tobacco, and Firearms (ATF).
In his spare time, William enjoys the detective work of genealogy. He has been an amateur genealogist for about 20 years. William loves learning about history, and genealogy has allowed him to look at history through the lens of his own family to see how past events have impacted his own family. One day, he may even prove he’s related to the Coal Miner’s Daughter, Loretta Lynn!
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