Meet the Team

Denise Cicenia

Cowleys Pest Services

Title: Appointment Center Representative

Hometown: Toms River

Denise Cicenia from Cowleys Pest Services
Denise Cicencia, a Toms River resident, is one of our talented appointment center representatives. She has been with Cowleys since 2016. Prior to joining Cowleys, Denise managed a call center where she was responsible for scheduling, training, and expediting calls and routes. In short, she made sure that the call center was properly staffed and trained and that calls were timely and properly answered. She is very health conscious and is a licensed nutritionist in New Jersey. We don’t know if it’s a coincidence, but there has been a lot less junk food being eaten in the office since Denise has been with us.
 
Denise is often the first contact that prospective customer has with Cowleys. She happily takes on a wide variety of responsibilities throughout the day. Denise schedules service appointments, explains Cowleys various services to prospective customers, sales, and answers service inquiries. When she isn’t dealing with customers, she helps performs whatever administrative tasks need to get done for the day. Denise is cheerful, outgoing, and genuinely enjoys helping our customers.
 
In her time off, Denise likes to read, take walks and day trips visiting different places, and especially enjoys spending time with loved ones.
Testimonials
from customers I've helped!
  • "All staff either at office or the techs that come to my home have never been nothing but friendly,..." Read Full Testimonial

    Kristy I. of Cream Ridge, NJ

    Customer Testimonial

              Cowleys is saving my home! I live in a damp woody area, ever since we’ve been contracted with Cowleys, we have had zero issues. I am happy and satisfied with the service Cowleys have provided for us the past 2 years and I highly recommended them.
    Kristy I.
    Cream Ridge, NJ
  • "We've never had a problem with your technicians..." Read Full Testimonial

    Dave S. of Whiting, NJ

    Customer Testimonial

              they are all personal and effective and very knowledgeable.
    Dave S.
    Whiting, NJ
  • "I just love the staff they are the best!!" Read Full Testimonial

    Rose S. of Whiting, NJ

    Customer Testimonial

              The staff are the best
    Rose S.
    Whiting, NJ
  • "Denise was..." Read Full Testimonial

    Thomas B. of Manchester, NJ

    Customer Testimonial

              courteous and most helpful and very easy to work with.
    Thomas B.
    Manchester, NJ
  • "Service prompt and handled professionally" Read Full Testimonial

    Alfred S. of Jackson, NJ

    Customer Testimonial

              Service prompt and handled professionally
    Alfred S.
    Jackson, NJ
  • "Everyone is professional and pleasant." Read Full Testimonial

    Vincent L. of Toms River, NJ

    Customer Testimonial

              Everyone is professional and pleasant.
    Vincent L.
    Toms River, NJ
  • "Jim, your technician is outstanding." Read Full Testimonial

    Frank C. of Toms River, NJ

    Customer Testimonial

              I am so impressed with the office staff, the owner, this phone call and just everything about your company. You have no idea how happy I am to be dealing with your company. I can’t thank you enough for getting out here today for service and again, Jim was outstanding.
    Frank C.
    Toms River, NJ
  • "I'm is so pleased with the customer service! I first spoke to Denise and..." Read Full Testimonial

    Ped L. of Manalapan, NJ

    Customer Testimonial

              It was such a pleasant and informative phone call. Her patience and the way she explained the services inspired me to call them back after discussing the information with his wife. I then spoke with Tamara, who was also so delightful and pleasant to speak with and explained everything to me once again.
    Ped L.
    Manalapan, NJ
  • "The technicians Chris and Jim are fantastic..." Read Full Testimonial

    Jane P. of East Brunswick, NJ

    Customer Testimonial

              The technicians Chris and Jim are fantastic... In addition Denise in the office was fabulous!
    Jane P.
    East Brunswick, NJ
  • "Madison Crossing is grateful to be serviced by the best pest control company in NJ!" Read Full Testimonial

    Susan D. of Old Bridge, NJ

    Customer Testimonial

              And the nicest, I might Add :)
    Susan D.
    Old Bridge, NJ

Videos from projects I was involved with:

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