Meet the Team

Nancy Thorne

Cowleys Pest Services

Title: Appointment Center Representative

Hometown: Neptune

Nancy Thorne from Cowleys Pest Services
Nancy Thorne, a Neptune resident, is one of our appointment center representatives. She has been with Cowleys since 2016. She handles an endless stream of incoming phone calls and schedules appointment for our service technicians. Nancy is often the first point of contact for many of our customers, and she takes her responsibilities seriously.
 
Prior to joining Cowleys, Nancy worked as an administrator at a senior independent living community for over 15 years. Needless to say, Nancy is a bottomless well of patience and compassion, which has already served her well during her time at Cowleys. Nancy was responsible for helping to solve issues facing the residents and keeping them happy. She also learned quite a lot about facilities management, including pest control issues for both the residents’ units as well as the commercial kitchen on premises.
 
In her spare time, she likes to read, play with her two children and walk her new puppy who she named “Reckless” -- and if you ever met this four-legged bundle of energy and muscle, you’d understand why!
Customer Reviews
About Me
  • By Janet B.
    Freehold, NJ

    "New employee Jarred very professional extremely competent Very satisfied with knowledge & performance:)"

    Customer Review

    By Janet B.
    Freehold, NJ

    New employee Jarred very professional extremely competent Very satisfied with knowledge & performance:)

Testimonials
from customers I've helped!
  • "I work with a lot of contractors and..." Read Full Testimonial

    Jim M. of Brick, NJ

    Customer Testimonial

              I spoke with our client who also had a cheery Good Morning!!!! He is very happy to hear from us, it has been a pleasure working with us Mike and Brian are so professional and due to the circumstances, it being so cold and everything they worked hard and great! He wanted us to know he works with a lot of contractors (was hit from Sandy, so it's been years) and we are definitely very good! Very pleased with our services!
    Jim M.
    Brick, NJ
  • "I live in a Condo Association and will recommend Cowley's to everyone!" Read Full Testimonial

    Diane C of Manasquan, NJ

    Customer Testimonial

              I was very impressed with Nancy in the office who answered the phone in the office and even more impressed with Randy who was so professional, warm and knowledgeable. I live in a Condo Association and will recommend Cowley's to everyone!
    Diane C
    Manasquan, NJ
  • "Excellent service, went above and beyond..." Read Full Testimonial

    Davina C. of Interlaken, NJ

    Customer Testimonial

              Excellent service, went above and beyond to remove the squirrel and not to harm him. Nancy was extremely helpful and kind on the phone. Took care of us immediately.
    Davina C.
    Interlaken, NJ
  • "I am not from the area but was impressed on the website by business experience and reviews by..." Read Full Testimonial

    Chris P. of Freehold, NJ

    Customer Testimonial

              The former owner of my home had used Cowley's for their termite inspection. I am not from the area but was impressed on website by business experience and reviews by customers. The company website was very user friendly with excellent information and plus speaking originally with the first person (Nancy) influenced me to go with Cowley's. Our service technician was Chris and his arrival was prompt, very clean and neat technician. He was very knowledgeable and thorough. The clean up process from start to finish was clean and neat.
    Chris P.
    Freehold, NJ